Posted on Leave a comment

Street-Side Dining: How to Pivot Your Service Outside

Improving Service in the Age of Street-Side Dining

Party in the front, business in the back. We're being forced to acclimate ourselves to both a new way of doing business and a new way of dining as consumers.

We’re living in the golden age of street-side dining, whether we like it or not. All across the country, the back-of-the-house is migrating to the front-of-the-house. This is the result of the void filled by the front-of-the-house moving to the patio, the sidewalk, and in some cases, even the street. Tables are now filling parking spaces that have been roped off. Streets are closed off to cars. In places nationwide, cities are turning roads into restaurants. In New York City alone, nearly nine miles of city streets are shut down to traffic to help provide for outdoor dining spaces for restaurants and bars. While this is a positive thing for restaurants helping them to move forward in the warmer months of summer, this street-side dining trend also creates some challenges.

Read More