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How to Provide Catering Services in the Age of COVID-19

The COVID-19 pandemic has been challenging for most catering companies across the country.

As events begin to happen again, you may be wondering if your catering company is prepared to handle safe foodservice during this unique time. Fortunately, making a few simple adjustments to your regular operations can make it easier to return to working at events while keeping your employees, clients, and clients' guests safe. Here are five tips for safely providing catering services during the age of COVID-19!

Consider Flameless Alternatives to Keep Food Warm

Although many catering companies continue to use flames to keep food warm until it is served, this approach comes with several disadvantages. In addition to the obvious danger of using an open flame when it may not be necessary, this type of heating requires that someone from your catering company stay until the end of the event to monitor the flame and clean up the equipment.

However, as contactless pickup and delivery are becoming more and more common across the restaurant industry, many of your clients may be interested in this type of approach. By switching to a disposable heating source, some which only require water and keeps food hot for up to one hour, you can simply drop off catered food without having to return later to pick items up. This alternative can increase safety and convenience for both your clients and your employees.

Limit Self-Service Options

Although buffets and salad bars are usually convenient choices for many types of events, they may not be the safest options during COVID-19. Consider temporarily limiting your options to full meals, served either by a member of your team or as prepackaged meals, instead of allowing event guests to serve themselves to prevent possible contamination.

Wear Gloves While Handling Food

Although caterers and other foodservice employees should always wear gloves while directly handling food, this step is even more important in the age of COVID-19. Caterers should also wear gloves when serving meals or delivering food to the venue.

Sanitize Equipment Thoroughly

Likewise, following guidelines for thoroughly cleaning and sanitizing equipment and surfaces is a must. Be sure to wipe down tables before setting up and after serving, launder tablecloths between uses, and store dishes properly after washing them to prevent contamination. It may also be a good idea to consider temporarily switching to disposable dishes, napkins, and utensils for some or all of your events to minimize the number of items you need to disinfect.

Establish Your Restaurant or Foodservice Company as a Trusted Brand

Providing high-quality food and service to establish a strong reputation in your community and a base of recurring customers is crucial under normal circumstances, but it is more important than ever to make sure that your brand becomes known for paying close attention to safety recommendations.

Returning to the frequency and size of events that you are used to providing catering services for will take time, and many of your clients will not make the decision to host an event that requires catering without hesitation. With this in mind, being able to assure your clients that your catering company is a trusted brand that is following food safety guidelines and other current recommendations will go a long way toward returning to a thriving catering company.

At Lakeside Foodservice, we know that this year's significant decline in events has been difficult for many catering companies, restaurants, and other businesses within the foodservice industry. Fortunately, opportunities for caterers to safely move toward normal operations are beginning to return in some areas. By following these simple guidelines, providing safe catering services is possible even during the age of COVID-19. For more tips and solutions for navigating the current situation while keeping your clients safe, check out our COVID-19 Solutions Guide.