OUR DINING EXPERIENCE
IS "GOOD" BUT WE'RE OPEN
TO LEARNING MORE

Tips to Help You Out

  1. Invite different management team members to serve coffee once a week in the dining room to have a presence and see what's going on.
  2. Conduct an anonymous dining experience survey with family, residents and staff, and analyze and share results.
  3.  Do a waste audit and take photo of the waste after several meals.  Put a dollar value on the waste.  Share results with your Administration Team.
  4.  Start a learning circle or Enhanced Dining Committee consisting of a variety of staff members.  Talk openly about thoughts and ideas, and share survey results.
  5.  Look at the Pioneer Network Resource Library under “dining”; https://www.pioneernetwork.net/resource-library/
  6.  Check out the Research Institute of Aging (RIA) CHOICE+ program and the 3 different checklists; https://the-ria.ca/resources/choice-checklists/.  Share the info and checklists with your team.
Suzanne Quiring, RD

All of the above tips and suggestions have been gathered and provided to you by Suzanne Quiring, a Registered Dietician (RD) and inventor of the SuzyQ Cart System.

If you'd like to have a free one-on-one discussion and assessment of your senior care dining program with Suzanne, simply fill out the form to the right.  She'll follow-up with you to schedule a time to chat.

Be sure to sign up for Suzanne's webinar, "Bringing Back CHOICE to Residents" where you'll learn how to:

•  Reduce high food waste.
•  Prevent cold food from being served.
•  Eliminate multiple food preference lists to track and maintain.
•  Improve customer service to residents.
•  Improve overall meal satisfaction.

Date:  Wed., June 19th, 2019
Time:  10 AM PDT / 11 AM MDT / Noon CDT / 1 PM EDT